RF Radio Frequency Testing Engineer
Midwest Site Signal Testing, Houston, TX – USA

• Responsible for network planning and re-homing of sites in Kansas City & Indianapolis Market.
• Analyzing data and generating reports showing coverage, quality, Handovers like inter/intra site and inter/intra BSC, call establishment and data throughput.
• Part of the swap team in Houston for EDGE activation. Replaced city talk sites of T-Mobile with ultra sites (EDGE enable radios) and maintaining the health index and troubleshooting.
• Planned the drive routes for dynamic\testing of EDGE activated sites.
• Performed Static Test for Edge activated Sites for the throughput of 45.6kbps using TEMS and XCAL.

Release & Support Analyst
CCH, A Wolters Kluwer Business
9111 E Douglas Suite 200, Wichita, KS – USA

• Quality assurance testing and support for ProSystems fx, Tax Prep, Fixed Assets & Planning.
• Executed moderately complex tests according to established plans and scripts, document problems in an issue log, and retest software corrections to ensure problems are resolved.
• Identified, recommended and implemented changes to enhance the effectiveness of quality assurance strategies.
• Remote Online Support to Clients for Software Installation & Trouble shooting errors.
• Technical & Knowledge Support for CPA firms across United States, Canada and Australia.
• Reviewing & Filing Tax Returns for C-Corp, S-Corp, Partnership, Fiduciary and Individuals.
• Writing the knowledge base, error reports and Test procedures for client and new employees.
• Performing market research surveys on customer needs and requirements.
• Answering incoming customer calls related to the software programs.